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Handles verbal and written disputes, interviews and information inquiries. Customers may contact the Division with complaints regarding service delays, lack of service, appliance repairs, discontinuance of service, payment arrangements, high bills, deposit requests, and incurred rates/high rates. Emergency assistance is also available for gas leaks, fallen wires and water main breaks.

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Utility Service Complaints
Government Consumer Protection Agencies
The NJ Department of Environmental Protection (NJDEP) has a toll free telephone hotline number that can be used to report environmental incidents, abuses, and complaints in New Jersey or impacting it. The toll free number can be used throughout the continental United States.Individuals can report life-threatening and/or environmental emergencies by calling 9-1-1, local police, or the DEPs toll free line.

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Government Consumer Protection Agencies
General Consumer Complaints
Examines reports and suspicions of tax law non-compliance, covering issues such as false deductions, kickbacks, or unreported income. Also addresses concerns regarding failure to pay tax, fraudulent activity by tax preparers, or identity theft involving Social Security Numbers for employment or tax filings. This reporting system ensures accountability and enforcement of tax laws.

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Consumer Law
Government Consumer Protection Agencies
General Consumer Complaints
Tax Fraud Reporting
Handles complaints from individual consumers against local businesses by assisting consumers from fraudulent business practices in the sale of goods and services through the enforcement of the NJ Consumer Fraud Act and its supplemental regulations. Consumer complaints are handled through mediation, investigation and litigation.
Provides up-to-date information on food, drugs, medical devices, cosmetics, vaccines, and more, along with addressing consumer complaints like adverse reactions, safety concerns, labeling issues, and other regulatory product problems. FDA Safety Reporting Portal

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Government Consumer Protection Agencies
Medical Information Services
General Consumer Complaints
Prescription Drug Information Clearinghouses
Protects the public's health and safety by determining qualifications of applicants for licensure. Establishes standards for practice, and disciplining licensees who do not adhere to those requirements.

Categories

Government Consumer Protection Agencies
General Consumer Complaints
Provides comprehensive information, resources, and statistics on a broad range of topics relating to food maintenance including proper food handling, food inspection, and food recalls.The Meat and Poultry hotline is available to all consumers who want to report any commercial food that they suspect being possibly contaminated.

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Government Consumer Protection Agencies
General Consumer Complaints
Offers NJ residents legal assistance for any purchased car (new or used) or motorized vehicle that is defective and potentially unsafe. The unit helps the consumer determines whether a case meets the legal requirements for hearing.

Categories

General Consumer Complaints
Government Consumer Protection Agencies
Consumer Law
Investigates consumer complaints regarding the sale of goods and services in New Jersey. In addition, the division is responsible for the following services: Business regulation, Charitable organization registration and regulation, Criminal background checks for occupations that require certifications/licensing, Investor protection and investment fraud investigation, Registering all medical practitioners and pharmacies that prescribe or administer prescriptions to the communities.

Categories

Government Consumer Protection Agencies
General Consumer Complaints
Offers information on a variety of consumer products. Through the website or hotline, individuals can search if a product was recalled, learn how to return a recalled product or arrange for its repair, obtain guidance on what to look for when making purchases, understand how to use a consumer product safely, and promptly report any unsafe products or product-related injuries encountered.

Categories

General Consumer Complaints
Government Consumer Protection Agencies
Provides information to consumer questions relating to auto, home, specialty, and business insurance.

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General Consumer Complaints
Government Consumer Protection Agencies
Specialized Information and Referral