NJ 2-1-1 coordinates LIHEAP assistance for New Jersey residents through eligibility screening, LIHEAP provider referrals, status inquiries, and complaint processing.

Provides information relating to the New Jersey Legislature. Information available includes: a detailed listing of all bills put to a vote by the NJ Legislature, contact information and voting history for all district officials, bills and laws listed by year, a list of legislative districts in NJ with a map of district lines, legislator locators tools, and visitor information about the State House.

Provides individuals with disabilities information on how to file a discrimination complaint against a government office or any business open to the public. Provides online and over the phone support for filing complaints.

Operates a hotline for the public to report Medicare fraud and abuse, with referrals to the Medicaid Hotline. Complaints can be made via call, mail, or fax, covering various categories like fraud, abuse, misconduct, and conflicts of interest involving HHS employees/contractors, false claims, kickbacks, medical identity theft, emergency patient neglect, and abuse in long-term care facilities.

Provides health information about the workplace, and investigates employee complaints about work-related accidents or dangerous working conditions. The office also provides training information on OSHA standards and can answer employer and employee inquiries.

Answers questions about DMHAS programs and services to help consumers understand their rights as individuals receiving mental health services. May also assist in conflict resolution.

Resolves and addresses complaints from any source and prioritizes the health, safety, welfare, and civil and human rights of elderly residents in nursing homes and long-term care facilities. Also facilitates referrals to other agencies or senior service programs, particularly focusing on issues such as financial exploitation and inappropriate use of restraints. In cases where the office cannot resolve a problem, referrals will be made to an appropriate agency.

Allows New Jersey residents to report a bad pothole on roadways. If it is on a state road, the Department of Transportation crews will respond quickly to fix it.

Hosts a 24-hour hotline that responds to parents' concerns and questions about the Division of Child Protection and Permanency and its services. The hotline addresses problems, takes appropriate measures to resolve such problems, and responds to concerns and suggestions from callers.