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Ombudsman Office | NJ Office of the Long Term Care Ombudsman

PO Box 852, Trenton, NJ 08625

Concerned residents, ages 60 and older, who live in long-term health care facilities
Mon - Fri 8:30 am - 4:30 pm
877-582-6995

Voice - File a Complaint

https://www.nj.gov/ooie/
[email protected]

Call, send an e-mail, or visit the website to access services.

NJ

Description

Resolves and addresses complaints from any source and prioritizes the health, safety, welfare, and civil and human rights of elderly residents in nursing homes and long-term care facilities. Also facilitates referrals to other agencies or senior service programs, particularly focusing on issues such as financial exploitation and inappropriate use of restraints. In cases where the office cannot resolve a problem, referrals will be made to an appropriate agency.

Providing organization

NJ Office of the Long Term Care Ombudsman

Assists with securing, preserving, and promoting the health, safety, and welfare of New Jersey citizens residing in long-term health care facilities. Receives and resolves complaints.