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LIHEAP / USF Status Inquiries and Complaints | NJ 211 Partnership

Eligibility

Anyone can be screened for eligibility.
2-1-1

Voice

Interpretation services

English, Spanish, interpreter services available

Application process

Call 2-1-1 to be screened for utility payment assistance eligibility. After application for LIHEAP or USF is complete, call 2-1-1 to check status or submit a complaint.

Service area

NJ

Description

NJ 2-1-1 coordinates LIHEAP assistance for New Jersey residents through eligibility screening, LIHEAP provider referrals, status inquiries, and complaint processing.

Providing organization

NJ 211 Partnership

Provides comprehensive information and referral services, by phone and web, which connect people to organizations that can assist them. The organization also can provide crisis intervention and active listening services by telephone. Spanish translator services are available.