Operates a search tool that allows users to locate a 2-1-1 information and referral (I&R) call center in their local area. Each 2-1-1 is individually run and maintains their own databases of community resources.

Provides a comprehensive information and referral service that connects people to human service organizations that can assist them. Crisis intervention and active listening services are available to callers by telephone and online chat (through the website). The agency also maintains a searchable resource database that can be accessed via their website.

Provides a 24/7 comprehensive information and referral service that connects people to human service organizations that can assist them. Crisis intervention and active listening services are available to callers by telephone, text message, and online chat (through the website). The agency also maintains a searchable resource database that can be accessed via their website.

Provides a 24 hours a day, 7 days a week comprehensive information and referral service that connects people to human service organizations that can assist them. Callers can access NYC 311's services through the website, telephone, text message, Skype, and their mobile app. Crisis intervention and active listening services are available to users via all communication platforms.

Provides a 24 hours a day, 7 days a week comprehensive information and referral service that connects people to human service organizations that can assist them. Crisis intervention and active listening services are available to callers by telephone and text messaging. The agency also maintains a searchable resource database that can be accessed via their website.