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NYC311 | 211 US

Eligibility

Open to the public

Required documents

Varies by service, call for more information

Hours

24 hours a day, 7 days a week

Interpretation services

English, Translator Services

Application process

Call for information and/or to access services.

Service area

Bronx County, NY
Brooklyn, NY
Manhattan, NY
Queens County, NY
Staten Island, NY

Description

Provides a 24 hours a day, 7 days a week comprehensive information and referral service that connects people to human service organizations that can assist them. Callers can access NYC 311's services through the website, telephone, text message, Skype, and their mobile app. Crisis intervention and active listening services are available to users via all communication platforms.

Providing organization

211 US

Provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more.