Provides telephone counseling and training for landlords and tenants in reference to New Jersey housing laws. Clients are assisted with problems relating to eviction, security, maintenance, leases, etc.

Provides information on housing, including discrimination in housing, tenant-landlord disputes, tenant-landlord rights, and Section 8 regulations to all residents of the coverage area.

Serves the interests of tenants, landlords, and the city by ensuring all housing standards and pricing are met in the community. The division accepts complaints in writing about unfair rent increases, and maintenance in services.