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Office for Civil Rights | US Department of Health and Human Services

Operates a complaint line for reporting civil rights abuse in health care and social service programs based on race, national origin, disability, or age. Specialists investigate complaints and refer cases beyond jurisdiction. Free complaint forms and fact sheets are available. Handles cases involving hospitals, clinics, nursing homes, Medicaid/Medicare agencies, welfare programs, daycares, doctors' offices, pharmacies, children's health programs, addiction treatment centers, adoption agencies, and mental health/developmental disabilities agencies.

Physical Address

26 Federal Plaza, New York, NY 10278

Voice

800-368-1019

Main Phone Customer Response Center

Fax

202-619-3818

Application process

File a complaint online, by mail, or fax. Some complaints must be filed within 180 days of when the individual knew that the discriminatory act or omission occurred.

Eligibility

Anyone who feels a health care provider, or state or local government agency, has discriminated against them (or someone else) based on race, national origin, disability, or age

Agency info

US Department of Health and Human Services

Provides various health and human services and fosters advances in medicine, public health, and social services.