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Speech to Speech Relay Service (STS) | Federal Communications Commission (FCC)

Enables people with hearing and speech disabilities to use their own voice, voice prosthesis, or communication devices to make a phone call. A Communication Assistant (CA) listens to the words being spoken by the person with the speech disability and repeats them, word for word.

Physical Address

45 L St NE, Washington, DC 20554

Hours

24 hours a day, 7 days a week

Voice

844-432-2275

Alternate Phone ALS Videophone

Fax

866-418-0232

Voice

711

Application process

Call the main phone line and request the Speech to Speech (or STS) relay service.

Eligibility

Open to individuals who have or wish to speak with someone who has a speech disability/hearing impairment.

Service area

United States

Agency info

Federal Communications Commission (FCC)

Regulates interstate and international communications by radio, television, wire, satellite, and cable in all 50 states, the District of Columbia, and U.S. territories. Also is responsible for implementing and enforcing communications law and regulations.