Customer Services | Jersey Central Power and Light (JCP&L)
Answers all questions and complaints relating to JCP&L customer services and bills, outages, deferred payment plans, appliances, and conservation. Provides utility shut-off protection to low-income and vulnerable individuals during the winter season, between November 15th through March 15th.
Physical Address
90 Ridgedale Ave, Morristown, NJ 07960
Hours
24 hours a day, 7 days a week (Customer Service) Mon - Fri 8:00 am - 8:00 pm (Collection Center)
Voice
Voice
Voice
Application process
Call for more information.
Eligibility
Interested seniors & customers. For winter moratorium: Lifeline, HEAP, TANF, SSI, PAAD, general welfare.
Agency info
Jersey Central Power and Light (JCP&L)
Delivers electricity to 1.1 million customers in northern and central New Jersey and includes the cities of Chatham, Flemington, Morristown, Point Pleasant Beach, and Short Hills.