[INTERNAL ONLY] Escalation Line for Customer Service (Internal Record)

[INTERNAL ONLY] Escalation Line for Customer Service (Internal Record) | Atlantic City Electric

2430 Atlantic Ave, Atlantic City, NJ 08401

Eligibility

Atlantic City Electric Customers in the coverage area

Hours

24 hours a day, 7 days a week - If no answer, leave a message. Messages are returned within 1 - 2 business days.

211

Voice

Application process

NJ 2-1-1 special transfer of callers to ACE Escalation through Five9. If ACE Escalation, does not answer, leave a message. Messages are returned by ACE Escalation within 1 - 2 business days.

Service area

Atlantic County, NJ
Burlington County, NJ
Camden County, NJ
Cape May County, NJ
Cumberland County, NJ
Gloucester County, NJ
Ocean County, NJ
Salem County, NJ

Description

Assists in escalating calls to the service provider on behalf of its consumers.

What's Here

Local Electric Utility Companies Utility Service Complaints

Providing organization

Atlantic City Electric

Aims to deliver safe, reliable and affordable electric service to more than 547,000 customers in southern New Jersey.