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Customer Service Line | Verizon

Assists Verizon customers with: General questions regarding their phone bill, Establishing new or changing existing services, Questions about services or rates. The Masterkey Voice Response System can be used to hear bill balance, last payment credited to account, and payment locations; make payment arrangements; and enter the details of last payment.

Physical Address

1095 Avenue of the Americas, New York, NY 10013

Voice

6-1-1

Alternate Phone Dial from phone

Voice

800-837-4966

Fios Sales & Service

Voice

800-922-0204

Sales

Voice

800-922-0204

Services and Technical Support

Application process

Call for information

Eligibility

Open to all Verizon customers.

Agency info

Verizon

Provides phone and communication assistance services. Services are: communication services for the disabled, customer service, directory assistance, and discount phone and internet to low income households