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Customer Service Line | Verizon

Assists Verizon customers with general questions regarding their phone bill, establishing new or changing existing services, questions about services or rates. The Masterkey Voice Response System can be used to hear bill balance, last payment credited to account, and payment locations, make payment arrangements, and enter the details of last payment.

Physical Address

1095 Ave of the Americas, New York, NY 10013

Hours

Sales and Service: Mon - Fri 8:00 am - 7:00 pm, Sat 9:00 am - 5:00 pm;Service: Mon - Fri 8:00 am - 7:00 pm, Sun 9:00 am - 5:00 pm;Sales: Mon - Sat 8:00 am - 7:00 pm, Sun 9:00 am - 5:00 pm;

Voice

800-922-0204

Main Phone Service

Voice

800-837-4966

Alternate Phone Sales and Service

Voice

800-225-5499

Alternate Phone Sales

Application process

Call customer service, Verify account information, Describe issue or request

Eligibility

Open to Verizon customers

Service area

United States
NJ

Agency info

Verizon

Provides phone and communication assistance services. Have communication services for the disabled, customer service, directory assistance, and discount phone and internet to low income households