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Customer Service Line | Verizon

1095 Ave of the Americas, New York, NY 10013

Eligibility

Open to Verizon customers

Required documents

Account number, Billing address, Phone Number, PIN or password

Hours

Sales and Service: Mon - Fri 8:00 am - 7:00 pm, Sat 9:00 am - 5:00 pm Service: Mon - Fri 8:00 am - 7:00 pm, Sun 9:00 am - 5:00 pm Sales: Mon - Sat 8:00 am - 7:00 pm, Sun 9:00 am - 5:00 pm
800-225-5499

Voice - Alternate Phone Sales

800-837-4966

Voice - Alternate Phone Sales and Service

800-922-0204

Voice - Main Phone Service

https://www.verizon.com/support/verizon-contact-numbers/

Interpretation services

English, Spanish

Application process

Call customer service, Verify account information, Describe issue or request

Service area

United States
NJ

Description

Assists Verizon customers with general questions regarding their phone bill, establishing new or changing existing services, questions about services or rates. The Masterkey Voice Response System can be used to hear bill balance, last payment credited to account, and payment locations, make payment arrangements, and enter the details of last payment.

Providing organization

Verizon

Provides phone and communication assistance services. Have communication services for the disabled, customer service, directory assistance, and discount phone and internet to low income households