Utility Company Consumer Complaints | NJ Board of Public Utilities (BPU)
Takes in complaints from utility company customers. Customers should first contact their gas, electric, telephone or water company to discuss billing or service issues before contacting NJBPU. If a resolution cannot be reached with the utility company, contact the NJBPU Division of Customer Assistance for help. BOARD OF PUBLIC UTILITIES
Categories
Physical Address
44 S Clinton Ave, Trenton, NJ 08625
Hours
Mon - Fri 9:00am - 4:00pm
Fax
609-777-3329
Application process
Complaints can be made by phone or mail.
Eligibility
Open to the public
Agency info
NJ Board of Public Utilities (BPU)
Operates as the state agency with authority to oversee the regulated utilities, which in turn provide critical services such as natural gas, electricity, water, telecommunications and cable television. The BPU also has responsibility for monitoring utility service and responding to consumer complaints.