Utility Company Consumer Complaints | NJ Board of Public Utilities (BPU)
44 S Clinton Ave, Trenton, NJ 08625
Eligibility
Hours
Interpretation services
English
Application process
Call or visit online to submit Complaint/Inquiry Form
Service area
NJ
Description
Processing complaints from utility customers after they first attempt to resolve billing or service issues with their gas, electric, telephone, or water provider, and offering support through the NJBPU Division of Customer Assistance when no resolution is reached.
What's Here
Providing organization
NJ Board of Public Utilities (BPU)
Operates as the state agency with authority to oversee the regulated utilities, which in turn provide critical services such as natural gas, electricity, water, telecommunications and cable television. The BPU also has responsibility for monitoring utility service and responding to consumer complaints.