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Customer Service Training (CST) | Urban League

253 Martin Luther King Jr Dr, Jersey City, NJ 07305

Eligibility

Individuals that reside in the service area

Required documents

If available, bring a resume, drivers license, social security card, list of previous jobs, professional licenses/certificates (CDL, forklift, A+, MCP, CDA, etc.) or any other similar documents.

Hours

Mon - Fri 9:00 am - 5:00 pm

Interpretation services

English

Application process

Call for more information.

Fees

Call for more information.

Service area

Hudson County, NJ

Description

Equips participants with essential skills for the growing customer service sector through hands-on, computer-based training, addressing basic office skills, customer communication, and literacy deficiencies. Additionally, offers support, counseling, mentoring, and referrals to further services to enhance career prospects.

Providing organization

Urban League

Offers various counseling services for residents of Essex, Hudson, and Union Counties of all ages. Protects civil rights by eradicating all barriers to equal participation in the economic and social mainstream of America.